Privacy Policy

Hub-Terra Investigación y Tecnología S.L. is the data controller responsible for processing your personal data for the purpose of providing the services described in this Privacy Policy.

Hub-Terra is a company based at Calle Juan de Rihuerga, 20, 1º 1D, 29010 Málaga (Spain), with Tax ID number (CIF): B44794436.

At Hub-Terra, we are fully committed to respecting your fundamental right to the protection of your personal data. This Privacy Policy aims to inform you about your rights under the General Data Protection Regulation (“GDPR”).

Key points of our policy

In this Privacy Policy, we review all the services offered by Hub-Terra that involve the processing of your personal data. Therefore, you will be informed about:

– The purpose of processing your personal data and the reasons why Hub-Terra processes your data.
– The legal basis that justifies the processing for each purpose.
– Whether your data is disclosed to third parties or subject to international transfers. In this regard, we inform you that we do not transfer your data to third parties unless there is a legal obligation to do so (e.g. requests from law enforcement authorities or courts), or if it is strictly necessary to provide a service, in which case we will request your consent.
– The period during which your data will be retained, as necessary to maintain our relationship or to provide the requested service. Once the data is no longer required, it will be restricted and only accessible to Public Authorities in the event of legal or tax claims, in accordance with the retention periods established by applicable regulations.

What information do we collect about you?

Hub-Terra collects information about you when you contact us through the channels established for this purpose, such as those available on the contact page. When you contact us through these channels, we may collect your email address, full name, country of residence, and any other information you voluntarily provide in order to maintain our business relationship. We may also collect your contact details to gather feedback or conduct user research related to our products and services, in which case the specific purpose will always be clearly stated. To ensure that the information provided is always accurate and up to date, you should notify Hub-Terra as soon as possible of any changes to your personal data by sending an email to the address provided on the Website.

Por otro lado, debe saber que al navegar, se pueden instalar diferentes cookies y otros dispositivos de seguimiento en su dispositivo, como se explica en nuestra política de cookies.

How do we process your personal data? What services do we provide?

We act as the data controller of your personal data for the following purposes:

– To keep you informed about Hub-Terra’s products and services related to geospatial solutions, conservation, land management, and natural resource planning, as well as to send you news, events, and other activities that may be of interest to you.
– To provide the services you have requested, respond to your enquiries, and assist you in exercising your rights.
– To collect feedback or conduct user research on our products and services.

Data sharing and international transfers

At Hub-Terra, we do not share your personal data with third parties and we do not carry out international data transfers for the purposes described, except where required by law, such as disclosures to public authorities or judicial bodies. If such transfers become necessary, they will always be carried out on a valid legal basis and you will be informed in advance.

Exercise of your rights

Please note that you may exercise the following rights:

  • The right of access to your personal data to know what data is being processed and the processing activities carried out on it.
  •  The right to rectification of inaccurate personal data.
  • The right to erasure of your personal data, where applicable.
  • The right to request restriction of processing where the accuracy, legality, or necessity of the data processing is in question, in which case we may retain the data for the establishment, exercise, or defence of legal claims.
  • The right to object to automated decision-making.
  • The right to object to the processing of your personal data when the legal basis is legitimate interest.
  • The right to data portability where the legal basis is a contractual relationship or your consent.
  • The right to withdraw consent granted to Hub-Terra at any time.

You may exercise your rights at any time through the following means:

1. By sending an email to info@hub-terra.com, ndicating the right you wish to exercise and providing your personal details.

2. By sending a written request to the address indicated above, specifying the right you wish to exercise and providing your personal details.

Additionally, when receiving any communication from Hub-Terra, you may opt out of all previously accepted commercial communications by clicking on the “unsubscribe” link included at the bottom of such communications.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that a breach of data protection regulations has occurred.

Data retention and cookies

We will only retain your data for as long as necessary to provide these services. Any data you provide through our channels will be restricted once it is no longer necessary for service management and will only be accessible where there is a legal obligation (e.g. requests from law enforcement authorities or courts) or when you exercise your rights as described herein. Regarding personal data collected through these channels, Hub-Terra uses cookies in accordance with the Cookie Policy, which you may consult at any time.

Security and confidentiality

We are committed to safeguarding your information. To prevent unauthorised access or disclosure of personal data, we have implemented appropriate technical and organisational measures, as well as management processes, to protect and secure the information we collect about you.

Updates to this Privacy Policy

We make every effort to keep this Privacy Policy up to date. If we make any changes, they will be communicated in a clear and identifiable manner, in line with our relationship with you (for example, we may notify you by email). This Privacy Policy was last reviewed and published on September 11, 2023.